FAQs
Find quick answers below. If you need further help, contact us.
Frequently Asked Questions
What is Lerumo Immunity?
Lerumo is a powerful blend of traditional African and adaptogenic herbs, trusted by South African families since 2006. It supports immune function, energy, and daily vitality. Available as a 50ml tincture, 100ml tincture or 90 capsules.
Which formula is right for me?
The 50ml and 100ml liquids are fast-absorbing and ideal if you prefer a tincture.
The 90 capsules are tasteless and convenient for daily use on the go. All three formats contain the same core Lerumo formula.
Is Lerumo safe for the whole family?
Lerumo is suitable for adults 18 and older. Please consult your healthcare provider before use if you are pregnant, breastfeeding or on chronic medication.
Do you offer free delivery?
Yes, we offer free delivery on all orders over R400 nationwide across South Africa.
How long will delivery take?
Delivery takes 3–5 business days, depending on your location. Orders are delivered via PUDO lockers.
Can I find Lerumo in physical stores?
Yes, Lerumo is stocked at Clicks, Dis-Chem, Checkers and selected independent pharmacies across South Africa. Visit our Find Us At page for a full list of stockists.
What is your return policy?
Our returns policy lasts 90 days from the date of purchase. Items must be unused, in original condition and packaging, with proof of purchase. Sale items cannot be refunded.
How are refunds processed?
Once your return is received and inspected we'll notify you by email. If approved a credit will be applied to your next purchase. Contact us at orders@sourceherbal.com to start the process.
What if my order is damaged or defective?
Email us at orders@sourceherbal.com and we'll advise you on the exchange process.
Who pays for return shipping?
You are responsible for return shipping costs. For items over R1000 we recommend using a trackable shipping service.
How do I contact you?
You can reach us via our Contact page or email us at orders@sourceherbal.com. We typically respond within 1 business day.
Still Have Questions?
We're here to help. Reach out and we'll get back to you within 1 business day.